Company

Company Profile

small-14Emsfreights is a privately owned shipping agency with more than 2 decades of experience in providing logistical solutions. Established in 2015, the company’s steady growth can be attributed to a corporate vision centered around providing excellent customer service and professionalism.

Our team at Emsfreights comprises of 50+ full-time experienced professionals to meet the range of services that we offer. This includes weekly services to and from Europe, the Far East, Canada, the US Gulf Coast, the US East Coast and both Central and South America. Through our diverse network of strategic partners which includes membership to the World Cargo Alliance (WCA), ICTS can support with imports and exports to and from the furthest corners of the world.

To be the preferred port-of-call for customers desiring integrated logistics solutions in the Caribbean and beyond.

Emsfreights will strive to produce a service of high quality, suitable for and compliant with the requirements of our customers at a competitive price and will pursue opportunities to offer continual improvement by embracing best practices and offering innovative solutions.

Founder & Directors

  • katty wilson Founder & Vince President

  • Davis Hoang Founder & Vince President

  • John Rukman Founder & Vince President

Mission & Vision

Mission

“Our mission is to provide seamless and reliable shipping solutions, leveraging cutting-edge technology and a commitment to customer satisfaction. We strive to exceed expectations, delivering efficiency, transparency, and value to our clients while fostering sustainable growth and fostering positive relationships within the communities we serve.”

Vision

“Our company envisions becoming the premier global logistics partner, pioneering innovative solutions that redefine efficiency and reliability in the shipping industry. With a commitment to excellence and customer satisfaction, we aim to revolutionize the way businesses navigate supply chain challenges, empowering them to thrive in an interconnected world.”

Quality Policy

At Emsfreights, we are committed to delivering excellence in every aspect of our operations, ensuring the highest standards of quality, reliability, and customer satisfaction throughout the global transportation journey.

Our Objective

  • Ensure timely and secure delivery of goods worldwide, meeting or exceeding customer expectations for reliability and efficiency.
  • Continuously improve operational processes and technology to enhance service quality and reduce costs.
  • Expand our global network and partnerships to offer comprehensive logistics solutions and reach new markets.
  • Foster a culture of innovation, collaboration, and employee development to drive sustainable growth and customer satisfaction.
  • Maintain strict adherence to safety and regulatory standards to protect the well-being of our employees, customers, and the environment.

Our Values

At Emsfreights, our values serve as the foundation of our company culture and guide our interactions with customers, partners, and each other. Integrity is paramount; we conduct our business with honesty, transparency, and ethical standards. We prioritize customer satisfaction, striving to exceed expectations by delivering reliable, innovative, and personalized solutions. Collaboration is key; we value teamwork and mutual respect, leveraging diverse perspectives to achieve shared goals. Continuous improvement drives us forward; we embrace innovation, adaptability, and a commitment to excellence in all aspects of our operations. Finally, we are dedicated to sustainability; we actively pursue environmentally responsible practices and contribute positively to the communities we serve.

Emsfreights Commitment

We are committed to be the leading logistic solutions provider to our customer. We continually improving & implementing a quality management to achieve it

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John Rukman, Vice President
ICTS